Download the Craving Credits App

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Download Our App & Reap the Rewards

At Chicken Salad Chick, we see every guest as a friend—and we love sharing with our friends! When you download the Chicken Salad Chick app from the App Store or Google Play, you can begin earning points to redeem for amazing rewards, like complimentary food items, special discounts, and Chick gear. You’ll earn one point for every dollar you spend in our restaurants—two during special Double Points days; just scan the barcode on your receipt every time you visit. We’ll even give you your first 25 points just for joining. Plus, as a Craving Credits member, you’ll receive an Original Chick meal on your birthday—no charge! It’s just one of the ways we spread joy.

View our CSC app privacy policy

Craving Credits FAQs

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Open your Craving Credits app and navigate to the “Scan” tab. Position the receipt’s barcode in the center of the scanner, and your points will be added to your account.
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You may have created a new account on accident. Select “More” at the bottom right of the screen, then “Edit profile” and check the email address associated with your account. If it’s a different email address than you previously used for your Craving Credits account, please reach out to [email protected] – we’ll help you consolidate your points on one account.
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Select “More” at the bottom right of the screen, then “Edit Profile.”
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Please email our team at [email protected]
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Please email our team at [email protected]
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Select “Forgot Password?” in the bottom right corner of your home screen. A reset link will be sent to the email associated with your Craving Credits account.
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The error message you are receiving means that you used a social login option when you originally signed up for the Craving Credits rewards program, so please attempt to login with Facebook, Google, or Apple to access the app.
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Verify that your receipt has been added by selecting “More” then “View Activity.”
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This means the points from this receipt were automatically added to your account when you made your purchase. You can verify that your receipt has been added by selecting “More” then “View Activity.”
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Please select the “I’m having trouble scanning” option underneath the scan feature. This will allow you to manually enter the barcode number on your receipt.
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Yes. Receipts expire after 1 week, so be sure to scan your receipts within 7 days.
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When you first scan your receipt, the “Success” screen will show you the base earned points on the purchase – the single points value. Double Points will be added as two separate transactions in your “View Activity” screen.
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Simply visit the “Rewards” tab and scroll down to the“Rewards Store.” You’ll see your points balance and the rewards eligible for purchase.
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Yes. Expiration dates vary, so check for them underneath the “Redeem” button in your “Ready to Redeem” list.
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No. You can only use one per purchase. Rewards cannot be combined with any other offers or discounts.
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Please email our team at [email protected]
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Before you begin your online order, you’ll need to purchase a reward from the Rewards Store or enter an eligible Promo Code, which will add a reward to your “Ready to Redeem” list. Once the reward is added to your app account, select the “Order” tab in the app to begin your online order. Upon ordering, select the “Rewards Available” button to see the rewards you can apply to your order.
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Yes. Be sure to check out using the same email address that you use for your Craving Credits app account.
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Please reach out to your local Chicken Salad Chick to cancel or modify an order.
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Yes.
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Go to “My Account” on the chickcatering.com portal
Scroll down to “My Loyalty Card”
Click on “My Loyalty Card” and go to “Lookup Loyalty Account”
Enter phone number or email address to lookup account, click submit and “Link Account”
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No. Only “catering rewards” can be redeemed against catering orders. Catering rewards include $10 OFF, $25 OFF, Free gallon of Iced Tea or Lemonade, Free Cookie or Chocolate Crispy Bites tray.
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No. Due to the credit card process for catering orders, points may take up to 3 days to appear in your account. However, you can see points earned in your “view activity” tab on your Craving Credit app. Catering order activity is also available via your online ordering account under “order history”.
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No. You can only use one reward at a time, and rewards cannot be combined with any other offers or discounts.
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Please email our team at [email protected] with yourCraving Credits questions!

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